PUDO; is a service company that offers innovative, sustainable smart parcel?delivery solutions and services supported by technology with the aim of creating added value for the e-commerce business.

In the e-commerce workflow, which progresses with end-to-end technological solutions, it offers the best delivery pick-up experience as a service to the business partners with its environmentally friendly, manageable, traceable (transparent) and flexible business model, at the point where products meet with individuals (sender / receiver).

As pudo; we add value to our solution partners with our innovative, technology-supported services, taking the best user experience as our mission, especially for the last distribution points categorized as "last mile".

We are looking for an experienced “Key Account Manager” for our growing team.

What you will do?

• Handling directly key accounts and ensure their development and commercial follow up,
• Resolving any issues and problems faced by customers and deal with complaints to maintain trust,
• Building a good relationship with existing customers,
• Developing new commercial opportunities,
• Analyzing potential customers to acquiring new customers, drawing up individual sales concepts and negotiating contracts,
• Providing solutions in line with customers’ needs and coordinating intra-company efforts,
• Collecting and analyzing customer data to provide customer relationship management,
• Resolving any issues faced by customers and dealing with complaints to maintain trust,
• Planning and presenting reports on account progress, goals, and quarterly initiatives,
• Managing communications between Key Clients and internal teams,
• Staying updated with industry and market trends and their best practices.

What we are looking for?

• Bachelor's degree in Marketing, Business Administration, Sales or relevant field; Master's degree preferred,
• Minimum 7 years’ experience Sales Management (Min 4 years’ experience Key Account Management,
• Preferably experienced in e-commerce, logistic sectors or value-added services (VAS) in general,
• Proficiency in MS Office applications (CRM experience is an asset),
• Excellent command of English,
• B class driving license,
• Competent in sales (understanding customer dynamics, planning, selling, negotiating, and managing skills),
• Dynamic, customer-focused and excellent communication skills,
• Ability to adapt to fast changing market dynamics,
• Ability in problem-solving and negotiation,
• Strong analytical and optimization skills,
• Self-motivated and teamwork oriented.

What you will have?

We benefit from the power of technology, and we achieve the best with our experienced and innovative team. Team spirit are best part of our culture. We celebrate all our achievements and special moments together. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and our employees.

Interested?

If you believe your skills, experiences and your mind match this role, get in touch with us!

*All applications will be treated with strict confidentiality.