FMC Human Resources is looking for a specialist for Sales & Order Support for the Service Department for our client, one of the leading suppliers for machineries and plants for the cement production. The position will be supporting local Sales Manager by preparing the offers and handling orders. Following the purchase order the main task is to keep an eye on the delivery times and to support our team in preparing the dispatch documentation being in close contact with the customer. This task requires a strong cooperation with the team in Germany Head Office, where also the basic training will be provided. 

Key Responsibilities

• Offer preparation and order management
• Managing the momentary shipping communication traffic between the Logistics Department in Germany and Turkish end customers, including translation and document submission
• Submission of the prepared draft shipping documents prepared by the Logistics Department to Turkish end customers
• Submission of customer comments and requested corrections back to the Logistics Department
• Aligning with the customer and customers’ custom broker on the final documents
• If necessary, phone conversation with customers and customers’ custom broker

Skills, Knowledge, and Expertise

• University degree
• At least 2 years of experience in a similar function
• Good command of English and Turkish is a must, German is a plus
• Experienced in offer preparation and order management, preferably knowledge of local invoicing process
• Basic knowledge on international shipping procedures and Turkish customs requirements for international and local transports
• Excellent communication skills, detail-oriented and well-organized
• A basic knowledge of SAP is an advantage
• Conversant with MS Office applications

Our client offers you great opportunities to continuously develop your skills and apply your expertise in groundbreaking projects and a wide range of responsibilities. There are countless ways in which you can contribute your experience. Your know-how is one of the key aspects of our client's business success. At our client no two jobs are the same. But they all have one thing in common: When it comes to working together our client attaches importance to openness, reliability and transparency. Become part of their international network and actively contribute your ideas – wherever you work in the company.

Our client is an international company with multicultural teams welcoming diverse talent and providing equal opportunity for everyone.

In addition to the possibility of working remotely, the side benefits for this position will be private health insurance and lunch allowance. Mobile phone and laptop will be provided.