As the esteemed “Director of Sales & Marketing” for our prestigious 5-star international chain hotel, you will play a pivotal role in driving our brand's growth, reputation, and revenue. Your strategic vision will shape our sales and marketing initiatives, ensuring that we maintain our position as leaders in the hospitality industry. Leveraging your expertise, you'll spearhead innovative campaigns to captivate audiences, cultivate lasting relationships with clients, and maximize profitability across all channels. With your passion for hospitality and proven track record of success, you'll lead our dynamic team to new heights of excellence, exceeding guest expectations and solidifying our place as a destination of choice for discerning travelers worldwide.

 Key accountabilities 

• Together with GM implement the agreed rate structure and strategy for all market segments
• Direct all sales activities for sales managers and ensure that they meet the goals of the marketing plan and those of the Measurable Results System
• Establish and maintain effective employee working relations both within the department and with other departments
• Attend selected trade and travel functions, i.e. trade shows and local hotel and Tourist Association meetings to promote sales and image for the hotel
• Analyze and review market changes with GM and implement program with the sales team to meet these changes, i.e. changes to the segments, inflation, or competitor initiatives
• Maintain close relationships with all key decision-makers both in local and international markets
• Organize and accompany familiarization site inspection trips with major clients
• Regularly entertain major clients of the hotel
• Maintain a high level of exposure for the hotel in the major marketing areas through direct sales solicitation, telephone, and written communications
• Supervise Associates of Sales team
• Ensure up-to-date Opera Sales profiles
• Responsible for executing the annual training plan for the sales department and ensure that all members of the sales team have completed the Sales Training Program
• Conduct wholesale negotiations and finalize contracts with tour operators and agents in co-ordination with GM
• Explore new markets and potential accounts for follow-up by sales managers.
• Pay regular visits to all major accounts.
• Work closely with the Area Sales Offices and RSOs ensure that the Measurable Results targets are achieved.
• Analyze and evaluate client production with sales team and implement sales action plans.
• Provide feedback and market information to GM on changing market conditions, including trends on the competition, as a result of direct sales solicitation, telephone, reading material and interaction with competitive hotel staff.
• Implement all sales action plans in the marketing & PR plan.
• Propose and initiate when approved, new series and products for our guests.
• Fully responsible for the operation of the marketing & PR department.
  
  General Requirements 

• Minimum of 5 years of experience in a similar position within 5 star hotels in Sales & Marketing Department, international experience preferred.
• Excellent presentation and communication skills.
• Ability to work under pressure.
• Thorough knowledge of customer service needs and techniques, office management and good working knowledge of yielding strategies.
• Excellent communication, time management, organizational skills, highly adaptable with a focus on problem solving, naturally positive. Intricates knowledge of rooms, F&B, reservations, revenue, E-Commerce, marketing, PR and sales focused systems. 
• Fluent in English language proficiency. Expertise in a second language would be desirable.
• Knowledge of Opera

We would be delighted to receive your CV and will liaise directly with suitable applicants.