Operational Excellence Manager

The Operational Excellence Manager role lead various process enhancement projects.

The Operational Excellence Manger will manage an team and be responsible for the improvements of business processes and  continuity and sustainability of the business whilst delivering on growth opportunities.

Key Accountabilities:

Functional

•    Lead the data analytics and insights and act as a decision support system. Ensure the team delivers insightful reporting dashboards and manage the coordination within cross functional teams as required.

•    Lead and review the process improvement & enhancement initiatives for the processes. Act as a bridge and lead conversations with departmants each other.

•    Run regular engagement on continuous improvement projects, act as a mentor for LEAN / small scale projects.

•    Lead and/or support external/internal audits, identify and control risk and support / drive incident investigations.

•    Ensure adherence and compliance with the Code of Conduct, Daussan Policies, and ISO standards across the organisation.

• Create a positive work environment, motivate, and inspire employee engagement to ever higher levels of sustainable, profitable growth.

• Work closely with all department to meet defined targets and be proactive.

Continuous Improvement

•    Run and analyse relevant reports, review the operational performance of the teams on a regular basis to explore process enhancement opportunities.

•    Support and partner the projects that are part of transformation at organisational level. Create bench strength within the team to support multi-fold project across the business landscape.

•    Proactively plan, develop, and monitor implementation of improved processes by bringing to bear technology, continuous improvement initiatives, standard methodologies, and data-driven management. Track progress and suggest recommendations for improvement as required.

•    Develop and maintain strong working relationships with key partners at all levels within the organisation, customers, and external service providers to ensure related issues are dealt with in a timely and effective manner.

•    Support the development and implementation of policies, procedures, and practices in compliance with legal and regulatory requirements and industry best-in-class practices and global process standardisation

•    Ensure Global Process Standards are embedded and adhered to in day-to-day operations.

•    Drive cross functional collaboration and identify, resolve, and develop digital solutions for complex, called out and systemic operational problems to ensure consistency & sustainability of Ops delivery.

  Support the development of a high-performance culture within teams promoting continuous learning and focusing on meeting / exceeding customer needs / expectations.

•    Identify training opportunities focused on building capability of the team.

Key strategic accountabilities:

•    Constantly scans for improvement opportunities and implements transformative solutions that solve our most important and complex problems.

•    Moves at a high pace while collaborating, managing risks, communicating, thinking globally and while demonstrating Daussan’s values, behaviours, and attitudes.

•    Builds capability through inspiring teams to learn new skills, adopt new practices and seek growth opportunities.

Required skills and expertise

• Graduated with at least a Bachelor’s degree from a business, management or engineering faculty

• At least 10 years of experience in operations management at company or department level

• Excellent written and verbal communication skills in English (fluent )

•Knowledge of SAP Hana

• Experience in production environment with good knowledge of industrial processes - steel product manufacturing industry would be a plus.

• Strong leadership and team inspiration skills.

• Negotiation and communication skills, adept in interpersonal and group communications.

• Knowledge of organizational effectiveness and operations management.

• Spirit of challenge, talented problem solver.

• Positive and willing to contribute to the company’s team spirit by open communication and active knowledge.